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Berwanger, Inc. is dedicated to the full-time support and development of UltraPIPE®. By establishing an UltraPIPE® Support Contract, you are guaranteed to receive the following benefits:
1. Unlimited Telephone, Fax, E-mail support - We will provide support through whichever option you prefer. Feel free to contact us by telephone (713) 570-1200, fax (281) 220-1721, or via email support.ultrapipe@siemens.com. Or, you may prefer to use the form below for any questions that you might have. We will give your issue prompt attention.
2. Software Upgrades - As we implement new features, introduce new modules, and maintain compatibility with new technology, Berwanger will provide UltraPIPE® Upgrades to facilities with established Support Contracts as they become available. We typically issue one new release per year, which ensures that UltraPIPE® will continue to meet your needs.
We rely on our users to provide us with ideas and guidance for new program features. Click here to learn about what is planned for future UltraPIPE® releases, and to make suggestions or provide your valuable input.
3. Guarantee of System Performance - We guarantee that UltraPIPE® can be configured to meet your specific system, on all standard Microsoft operating systems and networks. All client configuration needs, at almost 450 facilities worldwide, have been met to date.
Berwanger maintains a full-time support staff to ensure that any questions or issues are professionaly addressed in a timely manner. We look forward to this interaction, and sincerely want to help our users with the program.
Please use the form below to submit any question or comments that you might have regarding UltraPIPE®, including information requests for UltraPIPE® Support Contracts. Please be sure that you enter your correct email address.
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